How We Rate Casinos
At 35earlsfield.com, we evaluate online casinos using a comprehensive methodology designed to help Australian players find safe, fair, and entertaining gaming platforms. Our ratings are based on rigorous testing and analysis across multiple criteria.
1. Licensing & Regulation
We prioritise casinos that hold legitimate gaming licenses from recognised regulatory bodies. We verify licensing from authorities including:
- Malta Gaming Authority (MGA) – One of Europe's most respected regulators
- UK Gambling Commission (UKGC) – Strict standards for player protection
- Curaçao eGaming License – International licensing body
- Australian Local Licenses – Compliance with local AU gaming laws
Unlicensed or unregulated casinos receive significantly lower ratings regardless of other features.
2. Game Selection & Software Providers
We assess the variety and quality of available games, including:
- Slots – Diverse themes, RTPs, and features from reputable developers
- Live Casino Games – Quality of live dealers, table variety, and streaming reliability
- Table Games – Blackjack, roulette, baccarat, and poker variants
- Software Providers – Partnerships with industry leaders like Microgaming, NetEnt, Pragmatic Play, and Evolution Gaming
Casinos offering 500+ quality games from multiple providers score higher than limited collections.
3. Bonus Terms & Wagering Requirements
We examine the fairness and transparency of bonus offers, including:
- Terms & Conditions – Clear, accessible, and fair bonus terms
- Rollover Requirements – Reasonable wagering multiples (we prefer 35x or lower)
- Maximum Cashout Limits – No excessive restrictions on winnings from bonus funds
- Withdrawal Conditions – Time frames and any account conditions attached
We favour casinos with transparent, player-friendly bonus structures over those with hidden conditions.
4. Payment Methods & Withdrawal Speed
We evaluate the range and efficiency of deposit and withdrawal options:
- Cryptocurrency – Bitcoin, Ethereum, and other digital currencies for fast transactions
- E-Wallets – PayPal, Skrill, Neteller, and similar services
- Bank Transfers – Direct deposits and withdrawals via local Australian banks
- Credit/Debit Cards – Visa, Mastercard, and other payment cards
- Withdrawal Speed – We test processing times and penalise casinos with delays exceeding 5 business days
Casinos supporting multiple methods with fast, reliable processing receive higher ratings.
5. Customer Support
We assess the quality and availability of customer service:
- 24/7 Live Chat – Immediate assistance with knowledgeable representatives
- Email Support – Detailed responses within 24 hours
- Phone Support – Direct contact options where available
- Responsiveness – We measure response times and resolution quality
- Knowledge & Professionalism – Staff ability to resolve issues effectively
We contact support teams with test queries to evaluate their actual performance.
6. Mobile Experience
We evaluate the casino's performance on mobile devices:
- Responsive Design – Smooth functionality on smartphones and tablets
- Dedicated Apps – iOS and/or Android applications available
- Game Compatibility – Full game library accessible on mobile
- Loading Speed – Fast performance without lag or crashes
- User Interface – Intuitive navigation on smaller screens
Given Australia's high mobile usage, casinos with excellent mobile experiences are rated more favourably.
7. Responsible Gaming Tools
We prioritise casinos that implement robust responsible gaming features:
- Deposit Limits – Players can set daily, weekly, or monthly spending caps
- Self-Exclusion – Ability to exclude themselves for a specified period
- Cooling-Off Periods – Mandatory breaks from gameplay
- Reality Checks – Regular reminders of time and money spent
- Links to Support Services – Clear information about gambling addiction resources like Gambling Help Online
Casinos with comprehensive responsible gaming tools receive higher ratings. Those lacking these features face significant penalties.
8. Our Rating Scale
We use a 1-10 scoring system to rate casinos at 35earlsfield.com:
- 9-10 (Excellent) – Top-tier casinos excelling across all criteria. Highly recommended for Australian players seeking premium, safe gaming experiences.
- 7-8 (Good) – Quality casinos with strong performance in most areas. Minor improvements recommended in one or two categories.
- 5-6 (Average) – Acceptable casinos meeting basic standards but with notable weaknesses. Players should review specific concerns before joining.
- 3-4 (Below Average) – Casinos with significant issues in regulation, game selection, or player protection. Caution advised.
- 1-2 (Poor) – Unlicensed, unsafe, or severely deficient casinos. Not recommended for Australian players.
Final Rating Calculation: We weight each criterion by importance, with Licensing & Regulation being the most critical factor. A casino cannot achieve a high overall rating without strong regulatory compliance, regardless of other strengths. Our final scores reflect honest, independent assessments based on direct testing and player feedback.